Quantcast

Help - Frequently Asked Questions

Search Frequently Asked Questions
Search FAQ:

Accepting Payment

Back to FAQs  Back to Category
There should be a level of caution and common sense used when accepting or receiving payments for items sold on CPAPAuction, especially with regards to international transactions. Therefore CPAPAuction recommends the following tips to assist sellers in dealing with and staying away from fraudulent payments.

Due to a high risk of fraud, CPAPAuction policy does not allow transactions outside-of-CPAPAuction.
  • Check the policy of the service used to accept payment to find out if fraud protection is offered.

  • Using an escrow service may be a good choice for more expensive items.

  • Be certain that the funds are good, verified, and completely received before shipping the item. When accepting payment via credit card, contact the card issuer and verify that the name on the card matches both the shipping information and contact information. If any uncertainty arises concerning a buyer's identity, contact the card issuer and validate payment before shipping the item.

  • If the buyer sends payment that is fraudulent, contact the authorities in both your local area and the buyer's local area. CPAPAuction will thoroughly comply with law enforcement. If payment is reversed, stopped, or cannot be accepted, you should also contact the payment issuer (credit card company, issuing bank, Pay Pal, etc.) to find out what options are available to you.

  • If you suspect that a buyer is using or tried to use fraudulent funds, contact CPAPAuction.

Contact CPAPAuction to report the following:
  • a buyer who used or tried to use a stolen credit card.
  • a buyer who sent an online or credit card payment that was denied, withheld or not accepted after you shipped the item.
  • a buyer who sent a check or money order that could not be cashed.
Recognizing a Counterfeit Cashier's Check Scam

Example:

A seller of an expensive item receives a request from a buyer to accept a foreign cashier's check as payment. The amount of the cashier's check sent to the seller is in excess compared to the actual final auction price. Next, the buyer requests that the seller send the overpayment funds through an immediate cash wire transfer enterprise such as Western Union or MoneyGram.

The difficulty here is that more than likely the cashier's check is fraudulent. Often, it can take weeks, possibly months, for the seller's bank to discover if the check is valid. Some checks might even look like they are issued from a bank in the United States. But, when inspected closely, the check includes foreign country information, city names, or routing codes.

If the cashier's check is fraudulent, the seller is held responsible. You should never accept overpayment for items where the buyer wants to be reimbursed extra funds.